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Zix Corporation Becomes Secure E-Messaging Provider for Independent Health

DALLAS--(BUSINESS WIRE)--July 31, 2003--

Western New York managed care company selects enterprise-wide email security

(ZixCorp(TM)), (Nasdaq:ZIXI), a global provider of e-messaging protection and transaction services, today announced that Independent Health, a health solutions company providing health benefits and services to nearly 440,000 individuals, has selected ZixCorp as its secure e-messaging provider. The Buffalo-based organization selected ZixCorp services for their ability to integrate seamlessly into its existing network and protect member privacy in efforts to comply with the Health Portability and Accountability Act of 1996 (HIPAA).

Independent Health purchased ZixVPM(R) (Zix Virtual Private Messenger) for 750 users. ZixVPM is a send-to-anyone gateway-level solution that enables secure and private email communications between the hospital, its employees, patients, and business partners, even when the recipient has no encryption software of its own. The company also elected to include a HIPAA lexicon that automatically scans all company emails and attachments for content and processes according to established company policy, therefore preventing accidental disclosure of Protected Health Information (PHI) in compliance with HIPAA regulations. The company also purchased ZixPort(TM) to brand the company's e-messaging Web portal with the same look and feel as its Web site.

"The ease of use, short time-frame for deployment, and integration with our existing system made ZixCorp the standout," said Bob Hoover, CIO for Independent Health. "The company is able to make us instantly compliant with HIPAA, protect our customers' privacy, and keep the system invisible to end users. And it doesn't take months to deploy. We're very happy with our decision."

Independent Health began operations in 1980 as one of Western New York's first federally qualified health maintenance organizations. Recently, Independent Health was listed on the top 15 health plans in the nation for member satisfaction as part of "The State of Quality Care 2002." This year, the New York State Health Accountability Foundation rated the company the top HMO in Western New York for customer service. Newsweek, U.S. News and World Report, USA Today, First for Women, and Managed Healthcare have also rated Independent Health as one of the top HMOs in the nation.

"Independent Health is a well-respected, significant organization and its selection of ZixCorp is another example of our dominance in the northeastern U.S. healthcare market," said Daniel S. Nutkis, vice president of strategy and products for ZixCorp. "With HIPAA regulations forcing IT departments to evaluate their email security plans, companies are comparing email protection services with a critical eye, and ZixCorp is being selected more and more often as the trusted provider of choice. Our instant interoperability, send-to-anyone capability, the expertise provided by the ZixResearch Center(TM), the reliability of our world-class ZixSecure Center(TM), our support for national healthcare initiatives like HealthyEmail(TM), and our total package of customer-focused services are beneficial to an entire enterprise and becoming the email protection solution to beat."

About Independent Health

Headquartered in Buffalo, Independent Health began operations in 1980 and has consistently been rated among the top HMOs in the country for member satisfaction. In addition to the original HMO, the health coverage company has expanded its managed care offerings to include point-of-service and PPO products, Medicare and Medicaid managed care plans, plus coverage for self-funded employers. Combined, the company provides health benefits and services to nearly 440,000 individuals. For more information, visit Independent Health's website at

About Zix Corporation

Zix Corporation (ZixCorp(TM)) is a global provider of e-messaging protection and transaction services. ZixCorp offers a range of solutions to protect organizations from viruses, spam, and electronic attack, as well as enabling secure electronic communications, such as email encryption and e-prescribing. ZixCorp helps organizations of any size to streamline operations, mitigate risks, and leverage the efficiencies of e-messaging. For more information, visit

    CONTACT: ZixCorp, Dallas
             Media/Investor Contact
             Whitney Gilliam, 214-515-7338

    SOURCE: Zix Corporation